How This FAQ Works for You
We've put together answers to the questions that come up most often — from first-time deposits to account verification and getting back into your account on a new device. If you're depositing through bKash, Nagad, or Rocket, the process is the same whether you're on mobile browser or the app. Open your wallet app, send to the account number shown on the
deposit screen, confirm with your PIN, and the balance reflects in your account. For withdrawals, your account goes through a one-time wallet verification step — this matches your registered mobile number to your bKash, Nagad, or Rocket account before the first payout clears. Support is reachable via live chat directly from the lobby. Availability depends on your local law and eligible regions.
- bKash Deposit
- Nagad Transfer
- Rocket Payment
- Account Wallet