Reference

How 8e88com Handles Your Private Information

When you open an account with us, you share personal details — your name, contact info, and payment methods like bKash, Nagad, or Rocket. This policy tells you exactly what we collect, why we collect it, and how you can control it.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to request data changesCookies and device tracking explained

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What Information We Hold and Why

8e88com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you create or update your account — full name, email address, phone number, and the mobile wallet details you use to transact, whether that is bKash, Nagad, or Rocket. We also record your session data: device type, browser, IP

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address, and the pages you visit in the lobby. This technical data helps us keep your account secure and load the platform correctly on your phone or browser. When you make a deposit or request a withdrawal, our payment processor receives the transaction reference and wallet
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number involved. We do not store your full bKash or Nagad PIN — that stays between you and your wallet provider. We keep your account data for as long as your account is active and for a further period required by applicable rules in eligible regions.
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If you close your account, you can request deletion of personal data that we are not legally required to retain. We use your data to process transactions, respond to support requests, detect suspicious activity, and send account-related messages. We do not sell your data to third
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parties for marketing purposes. Sharing only happens where required by law or with service providers who help operate the platform — and only under strict confidentiality terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We take a practical approach to data security — encrypting account sessions, restricting staff access to personal records, and logging unusual login attempts. Here is what that means for four key areas of your privacy.

Payment Data Handling Transaction references for bKash, Nagad, and Rocket deposits are stored only long enough to reconcile your account balance and process withdrawals. Full wallet PINs are never recorded by us.

Cookies and Device Tracking We use session cookies to keep you logged in across pages and analytical cookies to understand how the lobby loads on your device. You can adjust cookie preferences in your browser settings at any time.

Account Security Practices Your account login is protected by OTP verification sent to your registered phone number. We flag logins from unrecognised devices and ask you to confirm your identity before access is granted.

Data Retention and Deletion We hold your data while your account is active and for any period required under applicable rules in eligible regions. Close your account and we will delete what we are not required to keep — just submit a written request.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or remove personal data we hold on your account, contact our support team directly. We aim to acknowledge data requests promptly and resolve them within a reasonable timeframe. You can reach us through the channels below — your request will be routed to the right team.

Common Questions About Your Privacy Rights

These are the questions we hear most often about data, account privacy, and how to make a request. If your question is not here, reach us through live chat or email.

We collect your name, phone number, email, and mobile wallet details such as bKash or Nagad. We also log device type and session data to keep your account secure.

No. We never record your mobile wallet PIN. Transaction references are stored to reconcile your balance, but your PIN stays entirely between you and your wallet provider.

Yes. Send a written request from your registered email address to our support team. We will locate your account record and share the data we hold within a reasonable timeframe.

Contact us via live chat or email. Some details — like your phone number or linked Rocket wallet — can be updated directly in account settings without a support request.

We share data only where required by law or with service providers who help operate the platform, and only under strict confidentiality agreements. We do not sell personal data for marketing.

We retain data for any period required under applicable rules in eligible regions. Data not subject to those requirements is deleted upon a confirmed written request from you.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 8e88com Handles Your Private Information

Data Handling, Cookies and Account Security

Reach Us About Your Data

Common Questions About Your Privacy Rights

01 What personal data does 8e88com collect when I open an account?

02 Does 8e88com store my bKash or Nagad PIN?

03 Can I request a copy of the data you hold on me?

04 How do I get my personal data corrected or removed?

05 Does 8e88com share my data with third parties?

06 How long does 8e88com keep my account data after I close my account?

Privacy Policy

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